Troubleshooting

Catalyst Grit: Troubleshooting and Recovery

Diagnose and recover common Catalyst Grit failures without losing state.

ProductCatalyst GritVerified version1.5.0ComponentContext and Constraints, Decision and Research Handoffs, Effort Log, Export, Goal Definition, Goal Workspace, Learning Patterns, Milestones, Progress Measures, Recovery and Rest, Reflection, Review, Setback Records, Strategy Experiments, Support Map, UncertaintyUpdatedJuly 17, 2026Reading time18 minutes
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Catalyst Grit · Troubleshooting

Responsible voluntary goals, milestones, effort, context, support, rest, setbacks, strategy experiments, reflection, learning, progress, uncertainty, review, and export.

Audience: product users, administrators, reviewers, and integrators.

Last verified version: 1.5.0

Reading time: 18–30 minutes

Status: Published support documentation.

Purpose

This guide uses an evidence-first diagnostic sequence for Catalyst Grit. Preserve state before changing configuration. Determine whether the failure comes from input data, permissions, version identity, browser assets, backend health, schema compatibility, external dependencies, or a product defect.

Prerequisites

  • Exact error message and time
  • Product, backend, package, and schema versions
  • Affected route, feature, record ID, and user role
  • A safe backup or export
  • The synthetic sample for a reference test

Sample data

This article uses a fictional Resilient Community Retrofit Program. The files contain one demonstration row for every documented feature, so each capability can be tested without private or production data.

Download CSV feature examples · Download JSON workspace example

Preview

# Feature Sample action Expected result Classification
1 Goal Workspace create GRIT-LEARN-001 a user-controlled goal workspace synthetic-demo
2 Goal Definition define an eight-week goal to complete a reproducible energy analysis a bounded goal with completion criteria synthetic-demo
3 Milestones break the goal into data, calculation, analysis, and briefing steps a milestone plan synthetic-demo
4 Effort Log record a 45-minute analysis session without moral judgment an effort record synthetic-demo
5 Context and Constraints record limited evening availability, data access, and care obligations a context record synthetic-demo

The downloadable files include all 16 feature rows.

Procedure

  1. Stop repeated imports, submissions, migrations, or destructive retries.
  2. Record URL, feature, action, role, versions, browser/runtime, and expected result.
  3. Run the same feature row in a new synthetic workspace.
  4. If the sample fails, inspect health, logs, browser console, network response, and validation details.
  5. If the sample succeeds, compare real input schema, units, permissions, size, source, and status with the sample.
  6. Check version and schema identity before clearing caches or reinstalling.
  7. Apply the smallest reversible change.
  8. Repeat the sample and real workflow, then document the result.

Common problems

Symptom Likely cause Safe response
Progress score feels punitive completion or effort quantity dominates include context, support, rest, learning, and user meaning
Missing week no record was entered leave missing; do not infer motivation
Private data visible permissions or export selection is wrong restrict access and regenerate export
Pattern is inaccurate records do not support the suggestion reject or revise under user control

Escalation package

  • Product and version
  • Feature and component
  • Exact error text
  • Reproduction steps using synthetic data
  • Expected and actual result
  • Redacted log excerpt without secrets or personal data
  • Whether a clean sample reproduces the problem

Expected output

  • A reproducible diagnosis or bounded unresolved issue
  • Preserved user and system state
  • A documented workaround when available
  • A support-ready issue summary without private data

Verification

  • The synthetic feature succeeds after the fix.
  • The original workflow succeeds or remains safely isolated.
  • Version and health identity are consistent.
  • No duplicates, stale locks, or unintended cache artifacts remain.
  • The resolution is reflected in a support article, known issue, or release record when appropriate.

Responsible use

Not for diagnosis, psychometrics, hiring, admissions, discipline, surveillance, ranking, or punitive evaluation.

Never place credentials, API keys, private URLs, personal records, client documents, or confidential logs in a public article or issue.

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