Troubleshooting
Catalyst Analytics R: Troubleshooting and Recovery
Diagnose and recover common Catalyst Analytics R failures without losing state.
Catalyst Analytics R · Troubleshooting
Reproducible R data intake, metadata, validation, indicators, comparison, uncertainty, sensitivity, stress, accounting, workspaces, snapshots, reports, and export.
Purpose
This guide uses an evidence-first diagnostic sequence for Catalyst Analytics R. Preserve state before changing configuration. Determine whether the failure comes from input data, permissions, version identity, browser assets, backend health, schema compatibility, external dependencies, or a product defect.
Prerequisites
- Exact error message and time
- Product, backend, package, and schema versions
- Affected route, feature, record ID, and user role
- A safe backup or export
- The synthetic sample for a reference test
Sample data
This article uses a fictional Resilient Community Retrofit Program. The files contain one demonstration row for every documented feature, so each capability can be tested without private or production data.
Download CSV feature examples · Download JSON workspace example
Preview
| # | Feature | Sample action | Expected result | Classification |
|---|---|---|---|---|
| 1 | Data Intake | read the feature-example CSV or JSON | a governed R data object | synthetic-demo |
| 2 | Source Metadata | attach publisher, URL, license, citation, retrieval, field, and unit metadata | a source-aware dataset | synthetic-demo |
| 3 | Dataset Validation | check required fields, types, missingness, units, and duplicates | a validation report | synthetic-demo |
| 4 | Indicator Registry | register annual energy savings | a reusable indicator definition | synthetic-demo |
| 5 | Derived Indicators | calculate baseline minus retrofit kWh | derived values with method metadata | synthetic-demo |
The downloadable files include all 16 feature rows.
Procedure
- Stop repeated imports, submissions, migrations, or destructive retries.
- Record URL, feature, action, role, versions, browser/runtime, and expected result.
- Run the same feature row in a new synthetic workspace.
- If the sample fails, inspect health, logs, browser console, network response, and validation details.
- If the sample succeeds, compare real input schema, units, permissions, size, source, and status with the sample.
- Check version and schema identity before clearing caches or reinstalling.
- Apply the smallest reversible change.
- Repeat the sample and real workflow, then document the result.
Common problems
| Symptom | Likely cause | Safe response |
|---|---|---|
| Package not found | package is absent from the active library | install reviewed source and confirm .libPaths() |
| Snapshot fingerprint mismatch | volatile or unordered state changed | canonicalize serialization and exclude runtime-only fields |
| Validation error | metadata, type, or unit is missing | complete metadata or correct schema |
| Browser result differs | demo is conceptual rather than numerically identical | use the R package for reproducible analysis |
Escalation package
- Product and version
- Feature and component
- Exact error text
- Reproduction steps using synthetic data
- Expected and actual result
- Redacted log excerpt without secrets or personal data
- Whether a clean sample reproduces the problem
Expected output
- A reproducible diagnosis or bounded unresolved issue
- Preserved user and system state
- A documented workaround when available
- A support-ready issue summary without private data
Verification
- The synthetic feature succeeds after the fix.
- The original workflow succeeds or remains safely isolated.
- Version and health identity are consistent.
- No duplicates, stale locks, or unintended cache artifacts remain.
- The resolution is reflected in a support article, known issue, or release record when appropriate.
Responsible use
Statistical output requires method competence, source review, uncertainty communication, and domain interpretation; it is not automatic causal proof.
Never place credentials, API keys, private URLs, personal records, client documents, or confidential logs in a public article or issue.
